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The Hertel ReportThe Hertel Report

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Summer State of the State Registration is Open!

Summer State of the State Registration is Open!

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CMS Opens Up Plan Variety: No Provider Network - No Problem - Highlights of 2027 Marketplace Final Rule

CMS Opens Up Plan Variety: No Provider Network - No Problem - Highlights of 2027 Marketplace Final Rule

CMS Rules
AHCCCS ACOM & AMPM Policy Provisions Up for Public Comment - June Deadlines

AHCCCS ACOM & AMPM Policy Provisions Up for Public Comment - June Deadlines

Arizona News
Banner Health, Dignity Health & HonorHealth Hospitals Plus 3 VA Facilities & Mayo Clinic Earn 5 Star Quality Ratings From CMS

Banner Health, Dignity Health & HonorHealth Hospitals Plus 3 VA Facilities & Mayo Clinic Earn 5 Star Quality Ratings From CMS

Arizona News
CMS Rules

CMS Publishes Rules That Will Reduce Medicaid Payments

Last summer, Congressional Republicans rallied to pass the One Big Beautiful Bill Act (OBBBA), which funded the Trump administration's agenda largely through cuts and alterations to the Medicaid program. Now, the administration is crafting rules to...
Arizona News

Healthcare Workforce Shortage Dire in Arizona

Arizona's provider shortage is dire, failing to keep up with the high numbers of new residents the state acquires every year. Both locally and nationally, recruitment and education programs are falling short of what is needed to meet the high demand for healthcare workers. Arizona's doctor shortage is getting worse, according to...
White Papers, E books, Reports and more

Report: MA I-SNP Plans Linked to Better Outcomes Than Medicare FFS

Institutional Special Needs Plans (I-SNPs), a special type of special needs plans offered through Medicare Advantage that serve qualified patients who reside in community settings or living facilities, are correlated with better outcomes for mortality and certain quality outcomes compared to Medicare fee-for-service (FFS) and non-I-SNP...
Medicare Advantage Industry Faces Growing Backlash From Providers, Researchers and Patients National News

Medicare Advantage Industry Faces Growing Backlash From Providers, Researchers and Patients

As the Centers for Medicare and Medicaid Services (CMS) weighs the expansion of Medicare Advantage (MA) coverage through automatic enrollment, it's worth asking if the program is meeting the needs of U.S. seniors at a responsible cost to the American taxpayer. Providers say no, and are calling for Congressional action to solve some of...
White Papers, E books, Reports and more

Milliman Publishes White Paper on Child Wellbeing

A new white paper from Milliman demonstrates areas for state child welfare agencies to use Medicaid more effectively to support clinical services while easing burdens on state and local budgets. State child welfare agencies face external pressure to balance rising costs while increasing outcomes of child wellbeing under increased...
National News

Ebola Outbreak and USAID Cuts, NIH Leadership Vacancies

An outbreak of the Ebola virus in the Democratic Republic of Congo has international health agencies concerned that local medical response entities and hospitals are not up to the demand without the assistance of the U.S., which largely withdrew its international public health presence after President Donald Trump took office in...
CMS Rules

Prior Authorization Troubles Persist as WISeR Model Faces Scrutiny

Almost one year ago, 50 major health insurers met with U.S. health department leadership and pledged to rein in their use of prior authorization, which patients and providers complain severely disrupts the continuity of care. Now, despite industry studies demonstrating that the practice has been curbed by a little over 10%, the practice...
National News

KFF Issue Brief Outlines Affordability Pressures for Medicare Beneficiaries

A new KFF issue brief highlights the growing affordability pressures facing Medicare beneficiaries, even as Medicare remains the primary source of coverage for older Americans, reporting that half of Medicare beneficiaries lived on incomes below roughly $43,000 per person in 2024, and nearly a quarter rely on Social Security as many...
Arizona Hospitals & Health Systems Data Edition Data Resources

Arizona Hospitals & Health Systems Data Edition

The Hertel Report’s 2026 Arizona Hospitals & Health Systems Data Edition examines the financial performance, strategic priorities and operational pressures shaping Arizona healthcare, with reporting on hospital margins, payer mix, Medicaid exposure, system expansion, leadership transitions and the growing debate over hospital...
National News

Rural Hospital Closures - Issue Brief Points to Low Occupancy, For Profit Status

Reviewing national data from 2012 through 2023, a new ASPE issue brief examined rural hospital closures, finding that the strongest predictors of whether a rural hospital will close or convert to an outpatient-only facility were significantly low occupancy rates, a for-profit status, and a location near urban counties. A rural hospital's...
National News

SCOTUS Rejects Drugmaker Challenge to Medicare Drug Price Negotiation Policy

The U.S. Supreme Court (SCOTUS) shot down cases from AstraZeneca, Johnson & Johnson, Bristol Myers Squibb, Novo Nordisk, Novartis and Boehringer Ingelheim in a summary of orders issued Monday. The court's summary declined to state why it refused to hear the cases, though STAT notes that the implication of the sweeping rejection is...
National News

TrumpRX Expands Partnerships & Inventory

The Trump administration announced an expansion of the prescription drug discount platform, TrumpRx, through a partnership with Cost Plus Drug Company, Amazon Pharmacy, and GoodRx. Until the partnerships were announced, the TrumpRx platform was widely criticized for offering access to discounts on brand-name drugs, though many were...
Arizona News

AHCCCS Turns to AI for Fraud Detection

On Monday, Arizona Governor Katie Hobbs announced that a new artificial intelligence tool would be deployed to target offenders in the state's largest fraud scandal. The scheme targeting AHCCCS/Medicaid has defrauded the state of at least $2.5 billion and preyed on predominantly Native American individuals battling addiction. The...
Arizona News

CMS: Medicaid Plans Need Fewer Quality Measures

Medicaid quality measure reform is gaining momentum in the Trump administration as Centers for Medicare and Medicaid Services (CMS) leaders are raising questions about the abundance of metrics. Center for Medicaid and CHIP Services Director Daniel Brillman said that the high volume of quality measures is burdensome for states and...
Arizona Nursing Home Quality Ratings Arizona News

Arizona Nursing Home Quality Ratings

The Centers for Medicare & Medicaid Services did its annual April refresh of the agency's star ratings rankings for skilled nursing facilities. The Hertel Report compiled the rankings of Arizona's 141 nursing homes so our members don't have to parse the data. Ratings Use a 5-star Scale to Summarize Quality Performance 5 Stars:...
News

Report: MA Enrollment Growth Slows as Market Concentration Intensifies but Devoted, Humana & SCAN Gain Members YOY

Medicare Advantage enrollment continues to grow and now covers 51.8% of all Medicare-eligible beneficiaries, yet despite 301 insurers participating in the market, enrollment remains heavily concentrated among a small group of national carriers. Nearly 78% of MA beneficiaries are enrolled in plans operated by just 10 insurers, with...
News

SCOTUS Ruling Prevents Restrictions on Mifepristone

The Supreme Court has extended access to mifepristone, a widely-used and clinically-determined safe drug that is used to induce abortion. The order, issued by Justice Samuel Alito on Monday, holds back restrictions on the drug imposed by the Fifth Circuit Court of Appeals. The case at hand was originally filed by the State of...
Arizona News

Medicaid Work Requirements Looming

With the Medicaid work requirement guidance deadline looming, the advisory panel that reports to Congress on Medicaid voted to recommend that the Centers for Medicare and Medicaid Services (CMS) should develop a plan for monitoring and evaluating Medicaid work requirements and how these policies affect eligibility, enrollment, spending,...
National News

Medicare Advantage Improvement Act of 2026 Gains Industry Support

Industry leaders and health sector lobbies are lining up to support the Medicare Advantage Improvement Act (MAIA) of 2026, a bipartisan bill that addresses structural issues within Medicare Advantage. The bill focuses on critical issues with billing and coverage like prior authorization, payment timing, and billing transparency. The...
National News

Humana Q1 Report Shows Growth and Earnings Pressure

Humana will move forward on cutting supplemental benefits offered in its Medicare Advantage in response to a lower-than-expected base payment increase in federal reimbursement and a difficult first quarter due to a lower 2026 Medicare Advantage Star Rating. Earlier this month, the Centers for Medicare and Medicaid Services (CMS)...
National Reports & Surveys

Hospital Pricing Scrutiny from Families USA

New analysis from Families USA shows that hospitals are charging commercial plans far more than what Medicare pays for services, highlighting the hospital industry's role in rising medical costs. The four largest hospital systems in the country use their market dominance to overcharge customers relative to the Medicare rate, Families...
National News

ACA Enrollment Down in 2026 Q1

The Affordable Care Act health insurance exchange has taken a major hit in the first quarter of the year, according to earnings reports from large insurers, largely due to the expiration of enhanced premium subsidies that kept plans affordable for many enrollees. In aggregate, health insurers expect enrollment will shrink by at least...
CMS Rules

Citing Nationwide Fraud Crackdown, CMS Temporarily Halts Approvals of New Hospice & Home Health Agencies

The Centers for Medicare & Medicaid Services is temporarily halting approvals of new hospice and home health agencies nationwide for six months, an unusually aggressive anti-fraud action that carries particular relevance in Arizona, one of the nation’s fastest-growing hospice markets in recent years.The six-month moratorium marks...
National News

CVS Aetna Releases Q1 Report - Membership Declines, Revenues Increase, MLR Improves

Aetna stabilized in the first quarter (Q1) of the year after a rocky 2025, bolstering parent company CVS Health's report. The improvement was directly related to the company's government-affiliated businesses, including Medicare Advantage (MA), Medicare Supplement plans and Medicaid managed care. In a quarterly report released this...
White Papers, E books, Reports and more

Study: Medicare Advantage Compliance Enforcement is Sporadic & Ineffective

A new study published investigated federal oversight of Medicare Advantage (MA) plans and the scope of enforcement actions taken against insurers that violate federal standards. It found that enforcement actions were limited, raising concerns for regulatory effectiveness. The study, published in JAMA Internal Medicine, was prompted by...
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May
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2026
9:00 am NABIP-AZ Mental Health Matters: ... @ CASA Training Room
NABIP-AZ Mental Health Matters: ... @ CASA Training Room
May 28 @ 9:00 am – 10:30 am
NABIP-AZ Mental Health Matters: Insights, Impacts & Innovative Solutions @ CASA Training Room
Mental Health Matters: Insights, Impacts & Innovative Solutions Course Overview: Mental health has become one of the biggest drivers of medical spend, absenteeism, and workplace disruption—and when people can’t access care, the ripple effects hit families,[...]
Jun
2
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2026
all-day 52nd Annual Arizona Rural Health... @ High Country Conference Center
52nd Annual Arizona Rural Health... @ High Country Conference Center
Jun 2 – Jun 3 all-day
52nd Annual Arizona Rural Health Conference @ High Country Conference Center
2026 Arizona Rural Health Conference Click HERE for updated information and registration View sponsorship packet here Submit a Presentation proposal here    
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3
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2026
12:00 pm HFMA Region 10 Webinar: Preparin...
HFMA Region 10 Webinar: Preparin...
Jun 3 @ 12:00 pm – 1:00 pm
HFMA Region 10 Webinar: Preparing Communities for Change
Description: As patient financial responsibility grows, healthcare organizations face a critical challenge: How to introduce policy changes without losing community trust. In this practical, real-world session, Amy Canaday shares proven strategies for communicating financial expectations[...]
Jun
18
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2026
9:00 am NABIP AZ – Bringing Benefits Bac... @ Zoom
NABIP AZ – Bringing Benefits Bac... @ Zoom
Jun 18 @ 9:00 am – 10:30 am
NABIP AZ - Bringing Benefits Back: Smart Ways to Cut Costs Without Cutting Coverage @ Zoom
  Bringing Benefits Back: Smart Ways to Cut Costs Without Cutting Coverage (Please watch for the post-NABIP registration Zoom registration link) Course Overview:  This 1-hour CE course gives brokers, advisors, and employers a fresh, back-to-basics[...]
Jul
17
Fri
2026
9:00 am 2026 Summer State of the State @ Summit Healthcare Conference Center
2026 Summer State of the State @ Summit Healthcare Conference Center
Jul 17 @ 9:00 am – 12:30 pm
2026 Summer State of the State @ Summit Healthcare Conference Center
This year, The Hertel Report Summer State of the State is hosted by our friends at Summit Regional Medical Center in Show Low. Our summer conference features our bi-annual Arizona healthcare market update, as well[...]
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